Start by checking what the cover is made of, then use the method suited to that material. Regular dusting, a soft cloth and — where needed — a cleaner made for that particular fabric or cover are the best way to look after it.
Yes. Models with removable covers are a good choice when easy cleaning matters: the covers can be removed and cleaned more easily when needed.
Continuous use, uneven pressure or unsuitable care can cause the foam to settle or lose its shape over time. If this is noticed, a technical inspection is carried out to establish the cause.
A connector working loose sooner than expected may be due to how it was fitted, to continuous use, or to pressure on the body of the piece. In that case the connection should be checked and corrected.
The connectors have to seat precisely and evenly in place for the joint to hold properly. Guidance on fitting them correctly is available on request.
They improve fixing and add to the sofa’s overall rigidity — checking them properly has a bearing on how the piece performs.
On some models the colour of the legs can be reviewed and matched. For a precise answer, the specific model needs to be checked.
The legs are designed around the structure of each individual model and are intended for normal, everyday use.
Resistance varies with the material of the top. To keep the surface in good condition, avoid sharp objects, knocks, and unsuitable cleaning products.
In certain conditions — particularly in damp rooms such as a kitchen — colour transfer is possible. To prevent it, check the underside of the piece and keep it out of prolonged contact with moisture.
Made-to-order pieces are ready in 2 to 4 weeks. Items in the “In stock” section are delivered within 48 hours in Tehran.
All Karol products come with a 24-month structural and frame warranty and 10 years of after-sales service.
If any fault or problem is noticed, the matter is reviewed by the support team; once the necessary information is received, guidance or follow-up is provided.
