After-sales service
Every Karol piece is built with a structural and quality guarantee. To activate it, simply register your product warranty.
The QR code on your guarantee card brings you to the registration page.
Enter your contact details, place of purchase and product.
Add one photo of the product you purchased.
A warranty code is issued — keep it for your records.
Your information is used only to provide warranty service.
All Karol products come with a 24-month structural and frame warranty and 10 years of after-sales service.
